Using Status Time Reports app, you can generate reports for time in status or assignee, group statuses to get lead time&cycle time, identify process bottlenecks and take actions.
After installation of Status Time Reports app, the app will appear on the top navigation bar of your Jira under Apps. You can click on the app and start using it.
You can also add this app as a gadget and use on your dashboards.
1. Search Issues
You can search issues by Project, Issue Type, Status, Assignee, Issue Creation Date and JQL Query.
Issue Creation Date
By clicking on +More button (next to the Created field), you can list date fields and filter your issues according to any of these date fields.
2. Calendar Configuration
Status durations are calculated according to the working calendar you have.
By default, the app comes with two calendars.
24/7 Calendar: There is neither daily breaks nor holidays defined.
Weekdays 9:00-18:00: As the name implies, it excludes Saturday and Sunday and takes 8 hour of working schedule with 1 hour lunch break. The timezone is set to Europe/Berlin.
You can modify the existing calendars or add your own calendar via Calendars settings page of the app.
If you choose to use your working calendar, your working schedule will be taken into account. That is, lead time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM will be reported as a few hours rather than 3 days.
3. Duration Format Setting
You can set any duration format among the options under Format section. If you want to export the report and open in MS Excel, we suggest you choose a numeric(Days, Hours, Minutes) duration format.
4. Column Configuration
You can select issue fields and statuses(under Columns section) that you want to see in your report. The selected issue fields and statuses will be shown as columns in your report.
5. Generating Reports
Status Time Reports app mainly provides reports and gadgets based on how much time passed in each status.
It has a dynamic status grouping feature so that you can generate various valuable reports as the following:
The reports that can be generated with this app are not limited to the sample reports given above. You can generate various other reports using the combination of average, median, sum and grouping function over any field.
6. Further Features
Issue Details View
You can see Status Time on Issue Detail page and when you click on Open Status Time you can reach how long the issue stayed in each status, on which date the issue entered each status and how many times the issue entered to each status.
You can export reports in CSV file format and open them in MS Excel.
7. Access Settings
You can view and update access settings for Issue Details View and Status Time reports&gadget. You can enable/disable access per project, users, groups or project role.