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As a solution, Restore Deleted Issues app keeps track of deleted issues and allow you to recover them. In order for this app to work, the app must have been installed before the issue is deleted.

After you installed install this app,

  • Both bulk and single issue deletions are logged

  • You can see when and by whom issues are deleted

  • You can recover summary, description, comments except attachments

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You can view details of an issue by clicking on View link under the “Actions“ column. A page will pop up displaying description, comments, reporter, assignee, status and priority details of the deleted issue.

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You can restore the issue by clicking on Restore link under the “Actions“ column. The app will try its best to restore all the fields. In case you do not have permission to create an issue on the original project, you will be prompted to select another project. Since it is not possible to use the same issue key, the issue will be stored with a new key. The created issue key will be shown under “Restored As” column. You can click on it and see restored issue details in a new tab.

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If you want to permanently delete an issue from our system, you can click Delete link under the “Actions“ column. Be aware that permanently deleted issue details will be lost forever.

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