You can request support through one of the following channels:
Web-based support(registration required)
Email to support@bloompeak.io
We currently do not provide phone support.
Support hours | 9:00 - 18:00 GMT Monday to Friday |
Support language | English |
Time to first response | 6 hours in working days |
Answering questions about product functionality
Investigating problems using our products. When a defect is identified, we will usually schedule a fix for the next release of our product
Suggesting workarounds and configuration changes where applicable
Collecting feedback and recording feature requests.(Please note that we offer no guarantee that a feature request will ever be implemented.)
Phone support
Training
Help with programming
Support for issues that are not related to our products
Creating patched for previous version of our products
We offer limited support for our free apps, but we cannot guarantee we will responds to all requests.