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Old Version 12

changes.mady.by.user Bloompeak Support

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New Version 13

changes.mady.by.user Mehmet Aydogdu

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  1. Customer raises request in Japanese. Customer’s request is automatically  translated into English.

  2. Agent replies in English. Agent’s reply is automatically translated into Japanese.

  3. Customer adds comment in Japanese. Customer’s comment is automatically translated into English.

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Image Modified

You can configure display mode of translated messages either to be inline(visible to customer) or internal(invisible to customer).

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